Summer on Campus

FAQ

FREQUENTLY ASKED QUESTIONS

Student FAQ

· I received an email invitation to complete my course evaluations.  What do I do now?

· I accidentally submitted the evaluation before I finished. Can you reset my evaluation?

· I completed some of my evaluations in Scantron format, and others through Digital Measures. Can
  you make the reminder messages stop?

· Why am I being asked to evaluate a class I didn’t take?

· I took the class listed, but this isn’t my instructor.  What should I do? 

· Why do I have to provide my username and password if the results are confidential? 

· Course evaluations are occurring, and I don’t see my course listed.  Why?

 

Faculty FAQ

· What are some tips for improving response rates?

· I’m teaching several labs, and the course evaluation instrument does not apply well to these types of
  classes.  Do I have to use it?

· The course evaluation period is open.  Why can’t I see my results?

· If I use Digital Measures instead of the pencil/paper option, how will my response rates be affected?

· How will the quality of my responses be affected if I use online evaluations?



 

Student FAQ

I received an email invitation to complete my course evaluations.  What do I do now?

Follow the instructions in the Student's Guide to Navigating Digital Measures Course Response system.
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I accidentally submitted the evaluation before I finished.  Can you reset my evaluation?

Digital Measures is an automated system.  Unfortunately, evaluations cannot be reset once they have been submitted.
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I completed some of my evaluations in Scantron format, and others through Digital Measures.  Can you make the reminder messages stop?

The reminder messages are automated and will not stop until all evaluations for that period are marked as “Completed” on the Digital Measures welcome screen. For courses that you evaluated with a Scantron, you can login to Digital Measures and select “Yes” as the answer choice to “Have you completed or will you be completing an evaluation for this course in pencil/paper format?” Once you submit the evaluation, you will not have to answer the questions and the evaluation will be considered “Completed” by Digital Measures.
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Why am I being asked to evaluate a class I didn’t take?

Course evaluation information is pulled from the Banner system, and there is a chance that Banner is showing you as being registered for a class that you didn’t take. In this situation, you can “opt out” of the course evaluation by checking “I decline to fill this out” and clicking “submit.” It is also recommended that you follow up with the Registrar’s Office to ensure that your course listing is correct within WSSU’s records.
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I took the class listed, but this isn’t my instructor.  What should I do?

You can “opt out” of the course evaluation by checking “I decline to fill this out” and clicking “submit.”  It is also recommended that you follow up with your department so they can be aware of this data issue and perhaps provide another way of supplying feedback for the correct instructor.
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Why do I have to provide my username and password if the results are confidential?

Your username and password are required so only you can access the evaluations for the courses you took in a given term. Faculty members see only aggregated numbers and comments in their reports, and they cannot view these results until after your grades are submitted.
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Course evaluations are occurring, and I don’t see my  course listed.  Why?

Courses are evaluated to coincide with when your course ends.  Block I/first 8-week courses are evaluated in the middle of the term.  Additionally, there are five course evaluation periods during the summer: Summer Session I 5-week, Summer Session I 6-week, Summer Session I 8-week, Summer Session I 10-week, Summer Session II 5-week. If your course isn’t listed, it is most likely because your course will be evaluated closer to when your course ends. Please contact course-eval@wssu.edu if you are concerned about your course.
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Faculty FAQ

What are some tips for improving response rates?

Research shows that instructors play a vital rol in response rate improvement.  Faculty members can help bolster response rates by

  • Explaining the importance and uses of course evaluations to their students. Students often feel that their feedback is more important when they understand why the feedback is important to their instructor.
  • Providing their students with examples of how past course evaluation feedback has contributed to changes in their courses.
  • Administering online course evaluations in a proctored setting. Faculty members can ask students to bring in a larger mobile device (e.g., iPad, laptop) during a designated class period, or schedule a time in a lab, and have students complete the evaluation online at the end of class. If time allows, IAR may be able to assist with logistics and proctoring.
  • Using the "Viewing Respondents"feature in Digital Measures Course Response and following up with students who have yet to complete their evaluations.
  • Ensuring their students are aware that the course evaluation process is occurring. The course evaluation team utilizes a variety of channels to inform students of the course evaluation process.  However, instructors are also encouraged to let their students know that the course evaluation window is open.
  • Offering a small incentive to encourage student participation. At this time, WSSU has no policy on incentives.  Therefore, faculty members and/or their department may use incentives at their discretion.
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I'm teaching several labs, and the course evaluation instrument does not apply well to these types of classes.  Do I have to use it?

At this time, the only university approved instruments are the ones being used in Digital Measures.  The Faculty Senate handles the revision and creation of course evaluation instruments.
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The course evaluation period is open. Why can't I see my results?

During the open period, faculty members cannot see any results, but they can see the names of students who have and have not completed the evaluation (View Respondents).  You can think of this like a voting record; you know who has voted, but you do not know for whom that person voted.  Once your results are available, you will receive an email from info@digitalmeasures.com.
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If I use Digital Measures instead of the pencil/paper option, how will my response rates be affected?

Basically, it depends.  While it is commonly believed that online response rates are lower because instructors do not have a “captive audience,” research shows that online response rates can become fairly comparable to pencil/paper response rates over time.  Several factors, such as the use of incentives and faculty encouragement, can help boost online response rates.  In addition, online surveys allow students who missed “course evaluation day” in class to provide their feedback at a later date.
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How will the quality of my responses be affected if I use online evaluations?

Recent research shows that online course evaluations are a viable alternative to traditional pencil/paper evaluations.  Some studies show that students put more thought into their responses and provide longer and more content-rich comments when they can complete the evaluations on their own in a comfortable environment with no time restriction.
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