Access to Care
Student Health Center
The Alexander H. Ray Student Health Center (part of the Wellness Center) at Winston-Salem State University is an outpatient facility providing a variety of health care services to the student population. All students enrolled at WSSU are eligible to use the health service. The Student Health Center provides most services on an appointment basis. However, injuries or illness that require immediate attention may be evaluated by registered nurses, nurse practitioners, medical doctors, and other medical professionals. Students may also be seen daily on a walk-in basis (see web for clinic hours).
*Official University Student ID and Insurance cards are required during each visit.
Health promotion and education services are available to all students. Services include educational materials; health and nutrition consultations; special health promotion events; wellness outreach presentations; patient education; and referrals. Please visit Clinical Services page for additional information.
We welcome the opportunity to assist individual students and student organizations with health related projects and programs. A minimum of two weeks advance notice is requested.
Medical records are confidential. Students must sign a Release of Medical Information form to have medical information transferred to another provider of health services. Medical questions will not be answered over the phone or via email. No one except the identified student can have access to the student records unless the student is under 18 years of age (HIPAA).
Cost of Service
There is a charge for all off campus services such as special laboratory tests, procedures, and prescriptions. There is also a charge for some on campus services which include certain immunizations, special injections, laboratory tests, and copies of health records. The Health Center does not accept cash. Any charges will be charged to student accounts and payment may be made to the Student Accounts office in the Thompson Center.
Medical Insurance Requirements
Students are required to carry the University's mandatory health insurance paid through tuition, unless proof of other active health coverage is provided. Students may waive out of the University's plan by providing proof of current health insurance coverage. It is the student's responsibility each Fall and Spring semester to register online to enter personal demographic information or to complete an on-line waiver which, when approved, will exempt them from University coverage.
For general illness or medical questions after normal hours of operation, calls are forwarded directly to the HealthLink Nurse-On-Call or you may call HealthLink direct by dialing toll-free 1-888-267-3675 to speak with a Nurse. Students experiencing life threatening or medical emergencies should contact Campus Police at 750-2911 and additionally alert their Residence Hall RA.