IT

Communications

Services offered 

  • Receive, process, distribute, & complete  RamTech  tickets         
  • Order cell phones and accessories via Ramtech 
  • Manage campus cable  TV for Facility/Staff and Dormitories        
  • Phone moves, installs, changes, & repairs to the Telephone System
  • This includes Call Center Applications and Agent configuration
  • Install & change Call Pilot voicemail mailboxes
  • Build and change and remove voice  menus
  • Program and maintain campus video surveillance system

Capability Question 

All devices that communicate we can provide at cost installed and maintained by WSSU personnel. 

Services Availability 

RamTech is the vehicle we use to access all services. The phone number for Telecommunications is 336-750-3431 option “4”

Nortel 1140E User Guide 

Many areas on campus have received or will be receiving an upgraded desk phone. We are providing a PDF version of the User Guide to help with the transition.

Winston-Salem State University

601 S. Martin Luther King Jr. Drive

Winston-Salem, NC 27110

Phone: (336) 750-2000



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