- Receive, process, distribute, & complete RamTech tickets
- Order cell phones and accessories via Ramtech
- Manage campus cable TV for Facility/Staff and Dormitories
- Phone moves, installs, changes, & repairs to the Telephone System
- This includes Call Center Applications and Agent configuration
- Install & change Call Pilot voicemail mailboxes
- Build and change and remove voice menus
- Program and maintain campus video surveillance system
All devices that communicate we can provide at cost installed and maintained by WSSU personnel.
RamTech is the vehicle we use to access all services. The phone number for Telecommunications is 336-750-3431 option “4”
Nortel 1140E User Guide
Many areas on campus have received or will be receiving an upgraded desk phone. We are providing a PDF version of the User Guide to help with the transition.