IT

Process Improvement - Operation Workflow

Our Role

This unit will partner with other areas to develop and implement Banner workflow processes. The operation workflow group assists departments with reviewing current processes and documenting. Through research and development the group ensures that all processes are documented and modified as needed to enhance operations within the area.  This initiative will help Winston Salem State University to leverage the technologies and workflow applications to automate processes; better manage how information is processed, transferred, and shared within the enterprise.

Staff Members

Edna Hunter- Operational Workflow Analyst 
hunterav@wssu.edu
(336) 750-8955

Serves as lead in the documentation and development of departmental operational workflows. Responsible for working with business units to create procedure flowcharts. 

Operation Workflow

Banner Workflow is an open, flexible tool that unites process, information, communication, and people. It automates, simplifies, and directs the flow of information through your entire enterprise.  It integrates tightly with Banner forms, data, functions, and processes.  The results are more efficient operations; institution-wide consistency; improve cross-functional communication; reduce errors, omissions and rework; creates an audit trail to demonstrate compliance; automate tasks and decision making; and provide measurable and reportable statistics.

Process Improvement, Reporting, and Analysis group has partnered with Information Technology group in the Banner Workflow initiative.  This initiative will help Winston Salem State University to leverage the technologies and workflow applications to automate processes; better manage how information is processed, transferred, and shared within the enterprise.

Banner Workflow

 

Helpful Links:

Winston-Salem State University

601 S. Martin Luther King Jr. Drive

Winston-Salem, NC 27110

Phone: (336) 750-2000



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