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Enterprise Projects & Services

The Enterprise Projects & Services (EPS) unit is a centralized entity under the Office of Information Security, Compliance, & Services (ISeCS) within the Office of Information Technology (OIT). The EPS unit responsibilities include providing leadership in project portfolio management; project management training and development; developing and coordinating performance metrics, measurement dashboards, and assessment structure; and ensuring quality assurance and compliance with the following entities:  Winston-Salem State University’s 2016-21 Strategic Plan, the International Organization for Standardization (ISO-27000), the Project Management Institute (PMI), and Lloyd’s Register Quality Assurance, Inc.

Mission

The EPS unit will ensure execution of the University’s strategic objectives by:

  • providing portfolio management leadership and governance structure for all projects;
  • facilitating and monitoring project management documentation and benchmarks;
  • providing timely support of information technology resources to University;
  • providing consultation, mentoring, planning, and training support for all projects;
  • providing structure for performance measurement dashboards and assessments;
  • ensuring a systematic approach for quality assurance and compliance standards.

Goal

To provide support to our University’s strategic plan, the EPS unit will:

Develop and Maintain Standards

  • Develop and maintain a standard set of project management protocols;
  • Establish and maintain portfolio and project governance policies
  • Establish and maintain portfolio and project assessments, metrics, and dashboards
  • Develop and maintain quality assurance and compliance guidelines and standards

Provide Products and Services

  • Provide portfolio and project management protocols, processes, and tools
  • Provide project management training and development support
  • Provide a communication and tracking structure for portfolio management
  • Provide a central tool for managing process improvements across the University.

Training/Coaching/Mentoring

  • Provide portfolio and project management training to OIT’s leadership and staff
  • Coach and mentor project managers and teams on tools, processes and methodology
  • Provide a project management leadership and development programming
  • Keep abreast on the leadership practices in the field of project management and compliance

Values

The Enterprise Projects & Services unit will adhere to the values defined by the Project Management Institute (PMI) Code of Ethics and the International Organization for Standardization (ISO).