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Service Alert: Microsoft 365 Email Outage

Microsoft 365 email services are currently experiencing disruptions, which may also impact integrated university systems. Visit the Microsoft Status page for updates. The Office of Information Technology is monitoring the situation.

How To Sign Up

How to register to receive RamALERT Text and/or Voice message service

Step One: Visit Banner RAMS Online and choose Enter Secure Area.

Enter secure area in Banner Rams

Step Two:  Enter your RAM ID and Password.  Click Sign In when done.

SSO login page

Step Three: Complete DUO Authentication if prompted.

the Duo authentication screen

Step Four: Click on the 'Personal Information' tab.

the Personal Information tab

Step Five: Choose the 'Personal Information' link.

Choosing personal information link in Banner


Step Six:  Scroll down to the ‘Emergency Contact’ tile.  Choose ‘Add New’ to begin adding a contact.

Emergency Contact tile in Personal Information, Banner.

Step Seven:  Enter your contact information.

To receive RamALERT SMS/Text Messages - Select “Emergency Cell – Text” from the drop down box of the Relationship field. Enter your First & Last name in the appropriate fields, and your cell number in the Phone Number field. When you are done, choose 'Add' at the bottom.

To receive RamALERT Voice Messages - First repeat step 6, then select “Emergency Cell – Voice” from the drop down box of the Relationship field. Enter your First & Last name in the appropriate fields, and your mobile telephone number in the Phone Number field.  When you are done, choose 'Add' at the bottom. 

** To receive both text AND voice notifications, repeat steps 6 and 7.

Adding an Emergency Contact in Banner