What is the Student Success Collaborative?
Created by the education research and technology company EAB, the Student Success Collaborative (SSC) combines technology, research, case management, and predictive analytics to help member institutions positively inflect degree completion outcomes for students.
Winston-Salem State University was awarded $225,000 by the University of North Carolina System to support the adoption of the SSC technology tools. WSSU is one of six UNC System campuses with SSC membership.
EAB Navigate: A Student Success Management Tool
EAB Navigate, formerly GradesFirst, is a student success management system that links administrators, faculty, staff, and advisors in a coordinated care network to support students from enrollment to graduation. Through this tool, WSSU’s faculty and staff have access to a comprehensive range of information about students, including students’ majors and cognates, sequence of courses, performance in courses critical to their major, and other important data related to student success.
The application is designed around a three-stage model: triage, assess, and intervene.
- Triage: Using advanced search, early alerts, and other risk identifiers, faculty and staff can proactively find students in need of help instead of waiting for students to come to them or reactively reaching out to them after the student is already off path.
- Assess: Student profiles show key trends that contribute to outcomes such as GPA trend, credit accumulation, and student performance. The data is shown in a way that highlights issues most likely to cause risk to the student’s outcome, such as poor performance in a key course or a declining GPA trend, making it easier for the advisor to suggest solutions.
- Intervene: The student profile gives the advisor several ways to reach out to the student and note these interventions, as well as set reminders for follow up with the student.