TicketReturn
Student Ticketing
WSSU Ticket Distribution Operational Guide
Guidelines are subject to change without prior notice
Who is Eligible for tickets?
Currently enrolled Winston-Salem State University students are eligible to receive one (1) FREE ticket for each regular season home basketball on-campus game as well as other select student events on campus. This is based on ticket allotment, which governs how many people can be safely and legally housed in a specific amount of space for an event.
RAM Online Student Ticketing Distribution
Student MUST register online at the WSSU Student Ticket Portal for student tickets for basketball and select student events. Students login to the system using their WSSU Banner ID#. You must go all the way through the process through to checkout and submit payment (even if there is no payment due) until you get to the confirmation page. Once you see the confirmation screen, you have finished your reservation.
A mobile ticket or a print-at-home ticket will be sent to your registered email address. Student tickets must be used by the registered WSSU student who must also present their valid RAM Card to gain admittance. Students cannot gain admittance using another student’s RAM Card.
If you have questions about this process, please contact the Ticket Office at 336-750-3220.
Transferring Student Tickets
Students tickets are available for eligible WSSU students only! For students who cannot attend an athletic event, you may provide another eligible WSSU student with that ticket if it is properly transferred. Ticket transfers are only allowed for athletic events. No other university sponsored on-campus events qualify for ticket transfer.
To properly transfer a ticket, the student must contact the WSSU Ticket Office (336-750-3220) to have the ticket removed from their account. The new eligible student must register the ticket prior to the game or event. The student will need to present their valid WSSU Ram Card and the ticket for entry.
Basketball
Students must register for all home basketball games. After reserving a ticket, print or save this ticket on your phone. Student admission to basketball games is available on first-come, first-served basis or through allotment. The C.E. Gaines Center opens one (1) hour prior to tip-off.
Frequently Asked Questions
You will sign-in to http://www.ticketreturn.com/wssu using your Student ID# (940xxxxxx) as your user ID and “wssurams” as your password (unless you have previously changed your password).
TicketReturn.com is extremely secure. The WSSU Ticket Office uses the same system to handle season tickets holders and non-student ticketing needs every day. Neither TicketReturn.com nor the WSSU Ticket Office stores credit card numbers and all transactions are encrypted.
No, there is no charge for student tickets. Admission is free for most athletic events for Winston-Salem State University students. However, there are some games in which a limited amount of free admission tickets will be granted during an allotment process. To gain entry for a Women’s or Men’s basketball game, the student will need a ticket. You can use a mobile ticket or a print-at-home ticket.
Yes, your Ram Card must accompany your ticket to gain admittance into the venue. You will not be allowed to use a student ticket if you do not have your student ID.
Students who claim a ticket but later decide not to attend the game for whatever reason must cancel their ticket online no later than 12:00 NOON, one (1) day prior to the game or be counted as a no-show. Students are limited in the number of times (per season) that they are counted as a no-show. Each student’s no-show results in another student being unable to secure a ticket and attend the game.
Students who attempt to use another student’s RAM Card or a duplicated ticket will be denied entrance and may have to appear before the judicial board.
The student entrance for the Clarence E. Gaines Center (C.E. Gaines) is located on the upper level of the building. The upper-level entrance is the horseshoe drop-off adjacent to Whitaker Gym and across from the parking lot of Brown Hall. To enter the game, you MUST have either an electronic (mobile) ticket or a print-at-home ticket and your valid university student ID.
Yes. Student ticketing is being adopted by most of the major universities in the country. Some universities that use this ticketing system are Noth Carolina A & T State University, North Carolina Central University, The University of North Carolina at Charlotte, and North Carolina State University.
For more student ticketing information, visit the Official Ticketing Site of Winston-Salem State University Students at www.ticketreturn.com/WSSU, call (336) 750-3220, or email ticketoffice@wssu.edu
NOTICE: Please adhere to the Clear Bag Policy adopted in September 2019.
