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Having Issues? Please Try These Steps

Locate your bill. Log into Banner Rams Online and review your “Account Summary by Term” tab to see your full charges for the term.


Visit the financial aid award status page. The Financial Aid Award Status page which allows you to check your award status, accept your award, and complete your Loan Entrance Counseling and sign your Master Promissory Note. 

Please note that you must accept your award in order to receive it.  If you are new to WSSU, you must complete Entrance Counseling and the Master Promissory Note in order to receive funds.


Pay the difference between your bill and your financial aid award. If your financial aid award is not enough to cover your expenses, you can take these steps:


Set up a payment plan using RAMPay. Review the details about the RAMPay plan. Visit Banner Rams Online to set up your RamPay plan.


Make sure to enroll in or waive coverage for StudentBlue health insurance. All students are required to either waive or enroll for Student Blue Health Insurance.

Five important things to know:

  • Students must have some form of health insurance.
  • Students are automatically charged for Student Blue (about $1,314 per semester).
  • Students must enroll in or waive Student Blue coverage.
  • Students should visit the Student Blue .
  • Student must complete the Student Blue process no later than September 9, 2020.